Terms of use

These terms apply when you use TeddyPDF or buy a TeddyPDF Day Pass or Redaction Pass. Last updated 21st October 2026.

Who we are

TeddyPDF is a trading name of Brian Rooney. Our address is Office 1, Technology House, 9 Newton Place, Glasgow G3 7PR. You can contact us at hello@teddypdf.com.

The service

TeddyPDF provides tools that convert, merge, compress and rearrange PDF files inside your web browser. Your files are processed on your own device and are not sent to us. The tools are free for batches of up to 5 files at a time, and Merge PDF is free for up to 25.

The Day Pass

A TeddyPDF Day Pass raises the batch limit on TeddyPDF's tools to 100 files at a time for 24 hours from successful payment. Your browser and device may still limit very large files or batches, and file-size and page limits still apply. It is a single payment and does not renew. It is stored in your browser, and the pass code shown after payment lets you use it on other devices of your own during the same 24 hours. It is for your own use; please do not share or publish the pass code. A TeddyPDF Day Pass works on TeddyPDF only. A FilePresto Day Pass is a separate product that works on FilePresto only.

Price. The TeddyPDF Day Pass costs £3.99, including VAT. The total amount you must pay, including any tax, is always shown on the payment page before you pay. If you pay from outside the United Kingdom, the payment page may show the amount in your own currency or your bank or card provider may convert it.

Starting straight away. Before you pay, you tick a box to agree to these terms and ask for access now, and you acknowledge that your statutory 14-day cancellation right ends when digital content starts or, if this is a service, when it is fully performed. TeddyPDF's separate 14-day refund promise still applies. If you pay without ticking the box (for example through a saved payment link), we ask you to tick it before your Day Pass starts, and its 24 hours then run from when you confirm.

Payment is processed through Stripe Managed Payments. Onelink (Sold through Link, LLC) is the merchant of record for the transaction and sends your receipt. Your bank statement may show the name of Onelink or of our payment provider rather than TeddyPDF. TeddyPDF remains responsible for the Day Pass and the TeddyPDF tools. Stripe's own terms, shown at checkout, apply to the payment itself. After you buy, we send you an email confirming your purchase, with these terms and our refund and cancellation information.

The Redaction Pass

Marking and previewing redactions on the Redact PDF tool is free. A TeddyPDF Redaction Pass lets you save the redacted PDF from that tool, as many times as you need, for seven days from successful payment. That includes making corrections and saving again. It is a single payment of £4.99, including VAT, and does not renew, so you will not be charged again. It works on TeddyPDF only, and only for saving redacted PDFs from the Redact PDF tool: it does not raise the batch limit on any other tool, and a Day Pass does not let you save redacted PDFs. It is stored in your browser, and the link in your confirmation email lets you use it on other devices of your own during the same seven days. It is for your own use; please do not share that link.

What redaction does. Marked pages are converted into flat page images, which removes the underlying text and links on those pages, so the hidden words are not carried into the saved file. Whole document: comments, form fields, bookmarks, attached files and metadata (such as the title and author) are removed from the entire saved PDF, including unmarked pages. Unmarked pages keep their text, pictures and links but lose those items. Text inside scanned images is not detected automatically, so you must mark it by hand: the tool cannot find it by searching. Please check every page of your downloaded PDF before sharing it. You are responsible for that check. We take reasonable care, but we cannot promise that every piece of sensitive information will be found, and the tool does not decide for you what is sensitive.

Who you are buying from. TeddyPDF and FilePresto are trading names of the same business. Your payment is handled by our payment partner, so your checkout, receipt and card statement may show Onelink or FilePresto rather than TeddyPDF (the statement may begin ONELINK*). By buying you agree to these TeddyPDF Terms and the TeddyPDF Refund Policy.

Starting straight away. As with the Day Pass, before you pay you tick a box to agree to these terms and ask for access now, and you acknowledge that your statutory 14-day cancellation right ends when digital content starts or, if this is a service, when it is fully performed. TeddyPDF's separate 14-day refund promise still applies. If you pay without ticking the box, we ask you to tick it before your Redaction Pass starts, and its seven days then run from when you confirm.

Your files

Because your files stay on your device, we do not hold a copy of them. Keep your originals until you have checked the results. Some files cannot be processed, for example password-protected PDFs, or formats your browser cannot read; each tool explains its limits.

Your legal rights

Nothing in these terms affects your statutory rights. Where the Consumer Rights Act 2015 applies, digital content must meet the standards required by law, including being as described, of satisfactory quality and fit for purpose where applicable, and services must be provided with reasonable care and skill. Our 14-day refund promise is in addition to those rights.

Our responsibility

We take reasonable care to make TeddyPDF work properly, but browser, device and file-format limitations mean that not every file can be processed successfully. We are responsible for loss or damage that is a foreseeable result of our breaching these terms or failing to use reasonable care and skill. Nothing in these terms excludes or restricts liability where doing so would be unlawful.

Fair use

Please do not try to get around the batch limit or the Redaction Pass other than by buying a pass, interfere with the site, or use it to process material you have no right to use.

Changes

We may update these terms, for example when we add features or when the law changes. The version in force when you bought a pass applies to that pass.

Law

These terms are governed by Scots law. If you are a consumer living elsewhere in the United Kingdom, you may also bring proceedings in your own part of the United Kingdom, and you keep the protection of its mandatory consumer law.